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Twitter being used by Bank for Customer Service

Image via Wikipedia Problems With Your Checking Account? Try Twitter – Bits Blog – NYTimes.com. Bank of America using Twitter for customer service. Related articles by Zemanta Bank Of America On...

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JetBlue starts refund program for laid off workers

Image via Wikipedia JetBlue starts refund program for laid off workers Smart Public Relations move by JetBlue Related articles by Zemanta JetBlue Addresses Your Email To “Dear Mr. Soandso” [Whoops]...

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Poor Call-Center Service Angers Indians, Too

http://www.businessweek.com/globalbiz/content/apr2009/gb20090424_777061.htm?chan=top+news_top+news+index+-+temp_news+%2B+analysis With better-paid, better-trained operators working for foreign call...

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Quoted – Want Free Delivery? Send It to the Store – SmartMoney

Image via Wikipedia It’s a common conundrum of holiday shopping: Shop in the store and save on shipping, or shop online and boost the odds of finding the item you want. Now, there’s a third option....

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